Terms and Conditions

DEFINITIONS:

For the purposes of this document:

“I,” “Me,” “The Clutter Doctor,” or “Clutter Doctor” refers to myself: an individual and the exclusive owner of this business and this website.

“Refund” refers to situations in which I am offering to return payment(s) that you have paid in advance for services that I have not yet provided.

“Services” refers to any of the services I may provide, such as business or home organization, de-cluttering, cleaning, minor household repairs, assistance with packing and moving, virtual clutter coaching, etc.

“Site” or “Website” refers to my website: ClutterDoctor.pro

“You” refers to the individual accessing my website, contacting me, or utilizing my services.

DISCLAIMER:

Although the word “Doctor” is in my business name and appears on my website, marketing materials, and other places, I do not claim to be, and am not, a doctor or any kind of medical professional, nor will I ever offer you any kind of medical advice. The word “doctor” is used in a humorous way and as a play on words to refer to me fixing your cluttering problem.

CANCELATIONS: My goal is to help you declutter and/or get organized, and to do so in a manner that is respectful of your privacy and your possessions, while at the same time respecting my safety.

If You Cancel the Appointment:

Cancellation must be at least 48 hours in advance; I will send you a full refund within 48 hours of your cancellation. If you need to cancel with less than 48 hours of advance notice, there will be a cancellation fee of $30.

If I Cancel the Appointment:

My services are provided entirely at my discretion. I reserve the right, for any reason and at any time, to cancel our appointment and provide you a refund within 48 hours. Refunds will be given as follows:

    1. If I cancel before or at our appointment time, I will provide a full refund within 48 hours of our appointment.
    2. If I cancel and leave the premises after having performed some work, I will provide a refund of the full amount minus the amount for the hours worked, at the rate of $30/hour if the premises is a residence, or $50/hour if the premises is a business.

Examples of situations in which I may cancel: the following is/are present inside the office, residence, apartment, or place of business) where I will be working:

    • Human or pet waste or body fluids (cat waste inside of or near a cat litter box is fine)
    • Individual(s) who have a history of violent behaviors
    • Aggressive or threatening behaviors, including physical or verbal abuse
    • A dangerous or aggressive animal
    • Drunkenness, being intoxicated, heavy smoking or heavy vaping
    • Loaded, uncontained weapons (weapons that are inside locked safes or locked cases are fine)
    • Sexual harassment
    • Illegal drugs, including pot
    • Illegal activities
    • Dangerous chemical exposures, such as industrial chemicals
    • Black mold
    • The building is structurally unstable or unsound
    • You are not the legal owner or tenant of the premises
    • Belongings, possessions, and other items that I have been instructed to organize, declutter, dispose of, and/or clean are not legally yours
    • Any other situation that I feel compromises my safety

FREE SERVICES: From time to time I may offer a promotion in which I will provide services for absolutely no charge. Such free services are always subject to the following terms and conditions:

  1. You agree that I may take an unlimited number of pictures and/or videos of your property while I am working on the premises.
  2. Examples of pictures and/or videos that I take may include, but are not limited to, the following: before and after pictures, pictures and/or videos capturing my processes or methods, pictures and/or videos of myself narrating my processes and methods, etc. These pictures and/or videos will capture your property, such as a messy bedroom with clutter everywhere; individual items being organized and cleaned; floors; walls; furniture; effects; and more.
  3. You agree that I may use these pictures and/or videos in the following ways: displaying them on my website, on YouTube, Facebook or other social media, in direct mail marketing materials, in online marketing campaigns, in third-party plugins or providers, and for any other reason, for the purposes of advertising, marketing and promoting my business.
  4. By receiving free services from me, you agree to grant me a worldwide, royalty-free, perpetual, nonexclusive, transferable, sublicensable and irrevocable license to use and otherwise exploit any photos or videos I may take for any purpose.

OTHER TERMS:

You should assume that everything you see or read on the Site is copyrighted, and may not be used except as provided in these Terms and Conditions without my written permission. I neither warrant nor represent that your use of materials displayed on the Site will not infringe upon the rights of third parties not owned by or affiliated with myself.

All the images displayed on the site are my own artistic works and are my intellectual property. You may not duplicate, copy, reproduce, or in any way use as your own, the images and other content you see on the site. You may, however, use social links to share the unaltered images and unaltered content on the site. All images contain my signature; if you share the images, you must not remove my signature.

While I use reasonable efforts to include accurate and up to date information on the Site, I make no warranties or representations as to its accuracy. I assume no liability or responsibility for any errors or omissions in the content of the Site.

Neither I nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. I also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

Images of people or places displayed on the Site are either the property of, or used with permission by, myself. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. I use an image search tool from time to time to check if any of the images on the Site are being used without crediting my work or in an otherwise infringing manner.

The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site are registered and unregistered Trademarks of myself and others. Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of myself or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited.

I have not reviewed all of the websites linked to the Site and am not responsible for the content of any off-Site pages or any other websites linked to the Site. Your linking to any other off-Site pages or other websites is at your own risk.

While I am always happy to hear from you, it is my policy not to accept or consider creative materials, ideas, or suggestions other than those I specifically request. This is to avoid any misunderstandings if your ideas are similar to those I have developed independently. Therefore I must request that you do not send to me any original creative materials such as original artwork, written works, etc. Any communication or material you do transmit to the Site by electronic mail or otherwise will be treated as non-confidential and non-proprietary. I or my affiliates may use anything you transmit or post for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, I am free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

You agree to indemnify, defend and hold myself and my affiliates, and their respective officers, directors, owners, agents, information providers and licensors (collectively, the “Indemnified Parties”) harmless from and against any and all claims, liability, losses, costs and expenses (including attorneys’ fees) incurred by any Indemnified Party in connection with any breach by you of these Terms and Conditions. I reserve the right, at my own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with me in defense of such claim.

The Site is controlled and operated by myself. I make no representation that materials in the Site are appropriate or available for use in locations and countries outside of our business location. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the matters contained herein and shall not be modified except in w